Customer Experience Placement at Johnson & Johnson

About the company

Johnson & Johnson Medical Companies produce a broad range of innovative products and solutions used primarily by health care professionals in the fields of orthopedics, neurological disease, infection prevention, cardiovascular disease, and aesthetics. As the most comprehensive devices business in the world, Johnson & Johnson Medical Devices is best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands.

About the role

In this role, you will be a key part of the Deliver Customer Services Team based at the Leeds One Campus. This role will involve translating data and trends into valuable insights and action plans, aimed at improving our Customer Experience. You will have the opportunity to identify process efficiencies to ensure delivery of our products right first time, on time.  Through new and innovative ideas, you will help the business further understand the needs of our Customers.


  • Positive mindset and winning spirit
  • Excellent communication skills, both verbal and written
  • A self-motivated, committed team player
  • Strong decision-making ability
  • Analytical skills and good attention to detail
  • Problem-solving aptitude

How to apply

Click here to apply (Ref ID: NDW6V).