Customer Support & Operations Executive at MyUtilityGenius

About the company

MyUtilityGenius is a fast-growing energy consultancy that is recognised as a leading player in the market. Our domestic energy business is one of the few organisations that is accredited to be Ofgem’s confidence code member. The commercial energy business provides innovative solutions that are disrupting the market. Our business is uniquely placed to provide technology-based solutions to a wide range of customers including energy suppliers, third party intermediaries and consumers. We are forward looking and heavily involved in innovative projects leading the way on number of fronts leveraging technology in the utility space.

About the role

We are seeking a highly motivated, energetic individual to join our Customer support team. You will be responsible for managing our customer relationships, delivering excellent customer support and performing operational duties. The three key areas of work will cover energy, IT and finance.

You will be office based although you may initially work from home during the pandemic.

Requirements

  • Excellent interpersonal skills
  • Confident user of Microsoft Office (including Excel)
  • Excellent verbal and written communication skills
  • High attention to detail
  • Strong analytical and problem-solving skills
  • Proven business development experience
  • Results driven
  • Organised and able to manage own workloads
  • Team player
  • Ability to handle difficult situations professionally and proficiently
  • Flexible
  • Own and manage issues through to resolution

How to apply

Click here to apply.