Processing Analyst at Mars

About the company

We’re a family-owned business made up of over 100,000 Associates worldwide with more than a century of history of making diverse products and offering services for people and the pets people love.

About the role

1. Perform operational transaction support duties using appropriate resources and follow-up accordingly in a timely manner including appropriate documentation

2. Support the Transaction Center Lead and Processing Specialist Manager/Supervisor in the implementation of governance policies and procedures to ensure transactions in adherence to Mars established guidelines and business processes

3. Collaborate closely with various levels within the MyP&O organization to resolve escalated issues and consistently meet key performance metrics including Service Level Agreements (SLAs) to deliver service excellence

4. Demonstrate customer partnership through resolution ownership and anticipating needs

5. Understand business requirements in an effort to provide accurate processing of data changes in a timely manner with accuracy

6. Develop and maintain working knowledge of guidelines, business processes and systems


1. Experience working in a highly collaborative team environment

2. Ability to maintain positive attitude and composure in a high pressure and tight deadlines in a fast paced environment

3. Ability to navigate computerized system and strong computer skills, PC with experience in Windows, Excel, PowerPoint and other applicable software (e.g. SAP/iTMS/Salesforce/ESS systems)

4. Strong work ethic and excellent follow-up skills

5. Strong customer-centric orientation

6. Strong oral and written communication skills

7. Excellent organizational skills and exemplary attention to detail

How to apply

Click here to apply.