About the company
The company is a fully accredited energy efficiency provider and insulation installer driving tangible energy savings and carbon reduction.
Starting their journey 10 years ago as a trusted partner, specifically supporting the social housing sector, they offer a combined 60 years practical and industry experience to commercial customers including housing associations, councils, local authorities, trade, retail, and the MOD, as well as delivering works for private residential property owners.
About the role
– Enabling the implementation of new activities and business opportunities
– Implementing internal business change programmes and events
– Completion & maintenance of all business-critical project plans & process mapping.
– Draft, evaluate and communicate key customer & supplier journeys through new channel tests and roll out processes.
– Lead new channel system & equipment requirements, including training, product and supplier updates. Ensure process changes are improvements and risks evaluated.
– Design and maintain robust reporting of new channel results compared to business plans including customer satisfaction & overall complaint service levels.
– Manage all internal and external business stakeholders and decision makers throughout implementation projects and maintain clear communication and buy-in to the project.
– Manage project meeting minutes and action points.
Requirements
We are looking for conscientious and resilient university graduates who can make change happen.
You will be implementing process change and new activities and managing many internal and external stakeholders. So great communication and organisation skills are essential.
Some experience in project management is required.
How to apply
Click here to apply (Ref ID: JBOA9).